About
With great product comes great responsibility. Correct user research creates an essential foundation for design strategy.
I am here to help you understand your users.
User Researcher
Connecting you with the most valuable source of information you have - the user.
- Birthday: 6 October 1992
- Website: www.ondrejglaser.com
- Phone: +420 721 709 763
- City: Olomouc, Czechia
- Age: 30
- Degree: Master
- Email: ondraglaser@gmail.com
- Freelance: Available
I am a user reseaercher with heavy academical background in psychology research. I build my work on a good foundation of knowledge and experience, together with collaboration with friends, mentors and other significant people around me.
Asking good questions and thoroughly analyzing answers is the core of how I work and I believe that creativity can be opened with enough information. If you have reliable data, you can proudly stand behind what you do.
Facts
During my career, I had the opportunity to work on an amazing spectrum of products. Every single project and every single customer is its own story. Here is a little overview of all the stories through numbers.
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Projects
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Interviews
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Users reached
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Designers Supported
Skills
During my career, I focus on expanding my skills. Each new project is an opportunity to broaden horizons and push the envelope towards something new.
Resume
I am a researcher with heavy academic background. I focus on improving products with data-driven decisions that come from quality research.
Summary
Ondřej Glaser
Data-driven User researcher with 5+ years of experience designing and running user research to support product teams, designers, and marketing.
- Olomouc, Czechia
- +420 721 709 763
- ondraglaser@gmail.com
Education
Master of Psychology
2015 - 2018
Palacky University, Olomouc, Czechia
General psychology with a focus on behavioral principles and cognitive sciences.
Registered Behavior Technician
2017 - 2018
Behavior Analyst Certification Board, New York, USA
Learning basics of Applied Behavior Analysis, understanding the principles of human behavior, and application of learned principles.
Professional Experience
Senior User Researcher
2022 - Present
Gen (formerly Avast), Czechia
- Lead researcher on multiple performance and security products
- Utilizing qualitative and quantitative research methods to provide support for design and product team to lead decisions in data-driven way.
- Leading projects to improve trial conversion rates, enhance user experience and evaluate the adoption of a redesign.
UX Researcher/Designer
2018 - 2022
Quadient Technologies s.r.o., Czechia
- UX Researcher responsible for research activities on Cloud-based SaaS projects, covering qualitative and quantitative methods.
- Lead UX Designer on multiple B2B SaaS projects
Specialist Researcher in Psychology
2019 - 2021
Palacky University, Czechia
- Research assistant in creating a new Ph.D. program and main researcher in several smaller projects.
- Part of a team responsible for international research focused on Emotions and Cognitive Psychology
Portfolio
A couple of slides can't cover all I do, but they can give you an overview of my skills and how I work. For more in-depth examples and discussions, feel free to contact me.
Services
All my services are tailored to your needs. Feel free to browse through offered examples or contact me for more detailed offer.
Complex User Research
User research is the groundwork for any product development. I will help you understand your users, their needs, and their motivations. I will recommend how to reach them and how to design for the specific group.
Usability Evaluation
I will evaluate your website, application, or product on real users. I will find out where your users may struggle, where are development areas, and what works and should not be changed.
Market research
Find out where your product stands in the current market and where you can grow. I will focus on users' behavioral descriptions to help you find your target group. This is tied to recommendations on how to approach selected segments.
Personas creation
To create a successful product it is crucial to be aligned with who you are making the product for. Personas are simplified representations of your users so you can transfer and communicate the stories more efficiently.
Target audience description
If you know who your target audience is, but your description lacks actionable points. I will deliver descriptive documentation about your audience behavior and demographics.
User Journey
I will conduct research on the user journey of your users with a focus on developmental areas, success points, and user feelings. User journey can help you understand what your users go through daily by using your product.
Contact
Location:
Remote, living in Olomouc, Czech Republic
Email:
ondraglaser@gmail.com
Call:
+420 721 709 763